Blog

Zoho People

Overview  Part of the Zoho product suite, Zoho People is a secure web-based HR solution that gives employers and employees a platform to manage human resource matters like onboarding, attendance tracking, training delivery and even answering employees’ questions. Zoho People has extensive employee management features and is a good fit for companies of all sizes....

Zoho Learn

Overview Zoho Learn is an all-in-one knowledge management and training software for businesses. It helps you organize your company’s resources in one central place, build online training courses, and track training results. With features such as collaborative content authoring, role-based access control, an easy-to-use course builder, built-in assessments, and detailed reporting, Zoho Learn helps you...

Zoho SalesIQ

Overview Zoho SalesIQ is a cloud-based customer engagement platform that helps businesses in a multitude of ways. This platform allows you to monitor web site traffic in real time, initiate proactive conversations with prospects/customers based on available data and even automate conversations using chatbots. Furthermore, you can assign rules for lead scoring and company scoring...

Zoho Desk

Overview Zoho Desk is an on-demand, web-based help desk software that allows you to engage with customers and deliver solutions in a fast and effective way. This software creates an opportunity for organizations to handle customer support tickets swiftly, and ensure satisfaction on multiple channels. Zoho support desk software aims to optimize a business’s support...

Zoho Flow

Introduction Zoho Flow is a platform for integrating and connecting cloud applications. In other words, it is a web tool for connecting business apps together to produce powerful workflows and application pipelines. Zoho Flow empowers you to create the solutions that work best for your business. You can modify and adjust your flows as business...

Zoho Partners

Overview Zoho Consulting Partners sell, manage, and implement Zoho solutions. Most importantly, they provide direct training and support for your business and can help make the most of your technology investment. Zoho Consulting Partners enable customer success by identifying the right set of Zoho tools to address the unique needs of each business. These qualified...

Zoho Vault

Overview Zoho Vault is an online password manager for your team. The Vault allows you to store, share, and manage your passwords securely from anywhere. With Zoho Vault, you stay organized while your passwords remain secure. Say goodbye to storing your important passwords on spreadsheets or post-it notes! Advantages of using Zoho Vault The following...

Zoho Marketing Automation

Overview Zoho’s Marketing Automation platform allows you to automate your business processes and drive more visitors to your website and social media platforms. With this tool, you are more likely to convert visitors to leads and convert leads to loyal customers. The tool generates well-defined reports with channel attribution, which highlight important parameters such as...

Zoho CRM Users and Security Permissions

Setting up your Zoho security permissions is a very important part of your CRM (Customer Relationship Management) tool. Avoid information security risks to your organization by properly setting your security permissions. Security Control: As you set up your CRM account, you will need to add users and decide their jobs and what information they need...