Why Zoho CRM is the best software for Small Businesses?

Well, there are plenty of CRM software tools in the market like Hubspot, Salesforce, Pipedrive, etc. But if we want good features at an affordable price, then there is no doubt that Zoho CRM is the best software for Small Businesses.

Zoho is one of the best options for customer relationship management (CRM) software in the market. The lower tiers of the pricing plans are ideal for small to medium-sized businesses and the upper tiers such as Ultimate work well for larger companies that have more needs and a bigger budget.

Zoho CRM features
  • Zoho’s CRM software is simple, user-friendly, and intuitive, specifically with ad-free plans. The tools and buttons are easily accessible. However, the expensive packages are a bit complicated to handle.

  • Zoho assigns leads to sales reps according to various criteria. It helps users to build their own lead-scoring rules and convert leads to deals. Zoho CRM can generate leads from mobile apps, social media, live chats, or web forms.

  • This CRM lacks the order management feature. As a result, Zoho is best for service-based businesses, which aren’t delivering physical items. But in case of companies decide to use order management, then it provides a Zoho inventory product.

  • It also offers API, a set of programming instructions that let different software work with each other. Zoho helps companies to customize their software and build more custom fields and integrations. It provides a wide variety of software integrations.

  • Zoho provides live chat, an online ticketing system, and limited phone support as a customer support system.


So, therefore, according to us Zoho CRM is the best option for small business owners in terms of its features, simplicity, and effective pricing as compared to other CRMs. So we will recommend everyone to consider Zoho CRM as their priority. If you are facing any issues, or are still confused about which CRM will be best for your business and would just like to learn more about how CRM can help your business GROW, please contact us anytime at hello@clientric.co or you can visit our website by clicking here. We always love to help business enthusiasts!

Read More: What are the Benefits of Zoho CRM for Law Firms?

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